If your company is using a HSBC Bank for salary payment and pay via HSBCNet portal, you may need to furnish the "Payment Set Number" for your payroll center.

The "Payment Set Number" starts with C01, C02, C03 and so on.


If your first payroll center is using HSBC bank, your starting "Payment Set Number" is C01. When you create another new payroll center using the same HSBC Bank, continue with C02 and so on.


*NOTE: Failure in providing Payment Set Number can result to error during bank text file upload in HSBCNet portal!


To configure a "Payment Set Number",


1. Open the Bank Account section in your payroll center's Settings General. Refer this guide for how to access this section.


2. For Bank Account, choose HSBC Bank Malaysia Berhad


3. You will see a field titled "Payment Set Number" appearing




4. Click on it and choose the number listed in the drop-down menu. For example, C01


5. Once done, click on Save to save the changes you have made.


6. Now, you can start using your HSBC bank text file downloaded after completing your monthly payroll.