STEP 1 : BANK ACCOUNT SET UP
1. At HR Lounge, click on Payroll.
2. Click on Settings, scroll down to the BANK ACCOUNT column, and at the "Bank Account" field, select "RHB Bank Berhad".
3. Input the information in the fields (as shown in the sample screenshot below) and click Save (at the bottom of the Settings page) to complete the action.
*NOTE : To successfully download the bank file(s) containing the complete information, you must fill in all the fields as highlighted in the screenshot below.
STEP 2 : DOWNLOADING THE BANK FILE - BANK PORTAL UPLOAD
1. At HR Lounge, click on Payroll.
2. At the Payroll History dashboard, click on the COMPLETED payroll cycle which you wish to process payments for.
3. Scroll down to the Bank File column, and depending on your payroll cycle, click on the Download button (as shown in the sample screenshots below) to download the bank file.
4. At the "Generate bank file for RHB Bank Berhad" pop-up window :
i. Select the bank file type;
ii. Select the employee(s); and
iii. Click Generate,
to download the file accordingly.
5. Once you have downloaded the bank file for either the Payroll or EPF/Socso etc., you may proceed to upload the file to the bank's portal for payment.
*NOTE :
If there is any missing information, you will not be able to generate the bank file. A warning prompt will appear (as shown in the screenshot below).
If this happens, you must input the missing information, and then generate the bank file again.
DOWNLOADING THE TEXT FILE - STATUTORY PORTAL UPLOAD
1) If you wish to upload the Statutory Text Files directly via the Statutory Portal instead, you will need to generate the text file from the Statutory Reporting category below.
2) Once you have downloaded the text files from the system, you will need to proceed to upload these files at the Statutory Portals directly (KWSP/LHDN portals etc.)
Note: Please be sure to check the files generated from the system. If you are making payments via the Bank Portal and upload a file from the Statutory Reporting category, there will be an error message of incorrect format received.
You will only be able to successfully upload the files if they are downloaded from the correct category and uploaded into the correct portals.